Pegasus Textiles Privacy Policy

1. Introduction and Scope

This Privacy Policy outlines the commitment of Pegasus Textiles to protect the privacy and personal information of users visiting our website hosted on the Shopify e-commerce platform. By using our website, you agree to the collection and usage of your personal information as described in this policy.

2. Data Collection and Usage

We collect various types of personal information, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information
• Browsing behaviour

This information is used to process orders, provide customer support, personalise your shopping experience, and send marketing communications (with your consent).

3. Methods of Data Collection

We collect personal information through web forms when you create an account, place an order, or contact us. We also use cookies and similar tracking technologies to gather data about your browsing behaviour and preferences.

4. Security Measures

To protect your personal information, we implement various security measures, such as data encryption, firewalls, and secure socket layer (SSL) technology. While we strive to ensure the security of your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Third-Party Services and Software

We use third-party services and software, such as Shopify and payment processors, to manage our website and process your transactions. These third parties may have access to your personal information, but they are required to comply with data protection regulations and maintain the confidentiality of your information.

6. Legal Basis and Data Rights

We process your personal information based on your consent or to fulfil contractual obligations. You may exercise your data rights, including the right to access, rectify, or delete your personal information, by contacting us at the email address provided below.

7. Cookies and Preferences

We use cookies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings or by following instructions provided in our Cookie Policy.

8. Data Retention and Disposal

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. After this period, we securely dispose of your data in accordance with applicable regulations.

9. Contact Information and Regulatory Authorities

If you have any privacy concerns or wish to exercise your data rights, please contact our Data Controller at:

Email: privacy@pegasustextiles.com

You may also contact your local data protection authority if you believe your privacy rights have been violated.

10. Policy Review and Compliance

We regularly review our Privacy Policy to ensure its accuracy, clarity, and compliance with relevant laws and regulations. We encourage you to review this policy periodically to stay informed about our privacy practices.

Last updated: 10-05-2023